Rehearsals

Refund process

To make a refund, write to us on WhatsApp or by email. 

You can contact customer service 

On WhatsApp at the number : 0544646762

or by email at: Shop@Sense-Nature.com 

The consumer must return the package to the place indicated by customer service. As soon as the package reaches us, we will check its integrity and contents. If the refund is approved by us, we will make a refund according to the site regulations.

In accordance with the Consumer Protection Law in Israel, the customer will be charged a prorated cancellation fee
5% of the total transaction, or NIS 100 (whichever is lower).

The company will return your money within 30 days of receiving the product, minus a cancellation fee of 5% of the product's value or NIS 100, whichever is lower, as stipulated in the regulations (the time until receiving the money by means of payment can sometimes be delayed due to external factors and may be delayed up to 30 days business).

The refund does not include shipping fees.

 by any chance of Return Product , on responsibility inviting the product to send You the product Back to to Address the destination received from service The customers , and carry in costs shipping or all cost another one required for return the product .